Contact Us

Resellers in USA

Sign up to become an Evoluent reseller. Please provide proof that you are already a reseller of ergonomic, office, or computer products, such as a web site URL or brochure.

Log in with your username and password to buy online. Please wait for email confirmation that your application has been approved (not merely received) before ordering.

MAP policy for USA resellers. Resellers are urged to comply with the MAP policy, otherwise reseller status may be canceled.

Resellers outside USA

Please email to General questions below for the distributor in your region.

Satisfaction Guarantee

1. Any product purchased through the Evoluent online store may be returned for a refund of the purchase price and any applicable tax, but not the shipping charge.

Evoluent is not responsible for refunding the price of any Evoluent product purchased through a reseller (not through our online store)

2. The product must be returned to Evoluent within 30 days from the date of purchase.

3. The product must be in new condition, and carefully packed in its original packaging, including all supplied materials and accessories, otherwise the product will be returned to you.

4. Please contact tech support above for return authorization before returning the product, otherwise the product will be returned to you.

Warranty Return

1. Please first contact tech support to verify the problem. Products returned without authorization will not be accepted.

2. Defective products are replaced with any available identical or similar products.

3. Refund is not available for products purchased through our online store more than 30 days before the product is returned.

4. Refund is not available for products purchased through a reseller (not through our online store).

Limited Warranty

Evoluent branded products are warranted to be free from defects in materials and workmanship for a period of time from the date of purchase. The periods depend on the product and are listed below. The warranty applies to the original purchaser and is non-transferrable, except where prohibited by local law. In case the purchaser is unable to provide proof of purchase date, the warranty period is calculated from the manufacture date.


VerticalMouse – 2 years

Mouse Friendly Keyboard – 1 year

Essentials Keyboard – 1 year

This warranty does not apply to damage caused by accidents, misuse, abuse, chemicals, or any usage not in accordance with product instructions. Wet hand sanitizers and chemical cleaners may cause the paint to wrinkle.Such damage is not covered under warranty.

Users may return products for warranty support according to the warranty return instructions. Evoluent may repair or replace the product with a new, refurbished, or used product at least equivalent in cosmetic condition to the returned product. If the model is no longer available, a similar model may be provided. The replacement is provided with any remaining warranty of the original purchase and is not covered by a renewed warranty.

Evoluent shall not be liable for any special, incidental, indirect or consequential damages resulting from the use or misuse of its products or from defects in its products.

Not getting a reply?

Sometimes legitimate emails are blocked by our SPAM filter. If you do not receive a reply within a few days, please call and leave a message with a slow and clear spelling of your email address or phone number.